Privacy policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website. By using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully.

1. We collect the following types of information:

Personal Information: Information that can identify you personally, such as your name, email address, and contact information.
Non-Personal Information: Information that does not identify you personally, such as browser type, device type, IP address, and browsing activity.
Cookies: We use cookies to enhance user experience on our site (as described in our Cookie Policy).

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you sign up, subscribe to a newsletter, fill out forms, or communicate with us.
Automatically: Through the use of cookies and other tracking technologies when you interact with our website.
Third-Party Services: We may use third-party services (such as Google Analytics) to collect data for analysis.

3. Why We Collect Information

We collect information for the following purposes:

To provide and improve our services.
To respond to your inquiries or support requests.
To personalize your experience on our website.
To analyze website performance and improve functionality.
To communicate with you, including sending newsletters or promotional content (if you have opted in).

4. How We Share Information

We may share your information in the following ways:

With Service Providers: We may share your data with third-party service providers who help us operate our website, process payments, or provide customer support.
For Legal Compliance: We may disclose your information if required by law or to protect our rights.
With Your Consent: We may share your information if you have given us explicit consent to do so.

5. Where Your Information Is Stored

Your personal information is stored securely in data centers. We take reasonable precautions to ensure that the information is protected against unauthorized access, loss, or alteration. Please note that data transmitted over the internet is never 100% secure, and we cannot guarantee absolute security.

6. How Long We Retain Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

7. How We Protect Your Information

We take security seriously and implement reasonable measures to protect your personal information, including encryption, secure servers, and access controls. However, please be aware that no method of data transmission or storage can guarantee absolute security.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make significant changes, we will notify you through a prominent notice on our website or via email. We encourage you to review this policy regularly to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@medusia.ca.